Terms of Service

Effective Date: July 2026

Welcome to Xpert Glow by SkinXperts Dr. Javed Alam Farooqi. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.

3. Products & Services

We offer skincare, haircare, and cosmetic products through our website.

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustration purposes only. Actual packaging may vary.

4. Orders

By placing an order, you agree that:

• All information provided is accurate and complete.
• We reserve the right to accept, reject, or cancel any order at our sole discretion.
• We may contact you to verify your order before dispatch.
• Orders are subject to product availability.

5. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR).
• Prices may change without prior notice.
• Payment can be made using the payment methods available at checkout.
• Cash on Delivery (COD) is available where applicable.

6. Shipping

Orders are shipped through trusted third-party courier services.

Estimated delivery times are provided for convenience and are not guaranteed. Delays caused by courier companies, weather conditions, public holidays, or other circumstances beyond our control are not our responsibility.

For complete shipping information, please refer to our Shipping Policy.

7. Refunds & Exchanges

Refunds and exchanges are governed by our Refund & Exchange Policy.

Refunds are only available for eligible damaged, defective, or incorrectly delivered products, subject to our policy.

8. Product Usage

Our products are intended for external use only unless otherwise stated.

Customers should:

• Read all product instructions before use.
• Perform a patch test before first application.
• Discontinue use if irritation or an allergic reaction occurs.
• Consult a qualified healthcare professional if necessary.

Individual results may vary depending on skin type, lifestyle, and consistent product use.

9. Medical Disclaimer

The information provided on this website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.

Our products are cosmetic products and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Text
• Graphics
• Videos
• Designs
• Website content

is the property of Xpert Glow by SkinXperts Dr. Javed Alam Farooqi and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Xpert Glow by SkinXperts Dr. Javed Alam Farooqi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price of the product ordered.

12. User Responsibilities

By using our website, you agree not to:

• Provide false or misleading information.
• Attempt to interfere with the website's operation or security.
• Use the website for unlawful or fraudulent purposes.
• Copy or misuse website content without permission.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

14. Third-Party Services

Our website may use third-party payment gateways, courier companies, and other service providers. We are not responsible for the policies, services, or actions of these third parties.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on this website.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Xpert Glow by SkinXperts Dr. Javed Alam Farooqi

WhatsApp / Mobile: 0334-6111188

Email: csxpertglow@gmail.com

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Thank you for choosing Xpert Glow by SkinXperts Dr. Javed Alam Farooqi. We appreciate your trust and look forward to serving you with high-quality skincare and haircare products.